About SERVPRO of Danvers/Ipswich
SERVPRO of Danvers/Ipswich, owned by Pat and Michelle Lavigne, is a local, family-owned business specializing in residential and commercial disaster restoration and rebuild, mold mitigation, biohazard cleanup, painting, and construction. They prioritize supporting the community they serve, bringing their values to every job. The staff at SERVPRO of Danvers/Ipswich are highly trained in property damage restoration and rebuild, with regular IICRC certifications ensuring a high standard of knowledge. They treat each home or business as their own, aiming to minimize disruptions and help customers return to normal as quickly as possible. Customers have experienced outstanding service, with teams arriving quickly to mitigate flood damage, protecting homes and drying water with dehumidifiers and blowers. They provide highly professional, extremely careful, detailed remediation work and general support throughout the process. One customer appreciated the friendliness and politeness of the crew who cleaned and dried their flooded basement, highlighting their help and explanations during a stressful time. Another customer praised SERVPRO's rapid response and excellent service after a basement flood, commending their customer service and follow-through. Customers have also noted the professionalism, neatness, and courtesy of the demolition crew. The team has been described as very pleasant, making the experience easy, acknowledging pets, and ensuring customers are aware when they leave and return. In summary, SERVPRO of Danvers/Ipswich is a dedicated, responsive, and customer-focused business, providing high-quality disaster restoration, water removal, and rebuild services. Their friendly and knowledgeable staff contribute to a positive experience for customers during challenging times.
We had two young men work in our home ( Keagan and Tyler )
They made the experience easy when they arrived first day they were very pleasant. The second and third day they heard my dog barking. So they came in before unloading the tools from van.
To acknowledge the dog. As a pet owner this meant a lot to me.
Also, every time they need to leave, they made sue I was aware they left and were coming back.
After a terrible flood in our home was caused by a massive plumbing leak during our contractor's work while renovating our master bath, the team from ServePro provided outstanding service to help us mitigate the flood damage in the fastest and most thorough way possible. They arrived within minutes of the flood, immediately set about protecting the home not already soaking wet, began drying up the water with dehumidifiers and blowers and tearing down the wet, damaged ceilings on two levels, as the water went from the master bath, through the dining room and lower level ceilings completely destroying them - which had only recently been repaired and painted. They also took...read full review
Had water damage in basement,one side was finished.Alex came out and gave an estimate, and answered all our questions.Akex was very professional and friendly.Next came demolition,Yeimi, Jason and Angel were very professional, neat and courtious.would recommend to anyone, job well done