I had to place a last-minute call on Halloween afternoon about some work that came up when we were redoing our roof. Scott called me back just before the end of day and help me to troubleshoot a problem right over the phone. This could have easily turned into a full-blown service call. We had found a random pipe that was old looking and vented outside. I literally sent Scott a picture on my phone of the issue and he reassured me that the problem was benign. That having been said, even if an issue arises in the future, I know I could easily call and I would feel very comfortable working with Scott and his team again. I was blown away by this level of responsiveness and... read full review
September 2024
I've been calling AM/PM plumbing for many years for help with plumbing needs in our 1880's home. They are always prompt to answer and prompt to schedule, right away for the rare emergency and conveniently soon for problems that don't need an urgent response. They are always friendly and get the job done quickly. They take time to answer my questions and offer advice and alternatives when appropriate. I highly recommend AM/PM. Oh, by the way, prices are very reasonable.
July 2024
I have worked with Mitch (and Scott) for YEARS. Always impressed with their quick response--either the day I call or soon thereafter. The latest problem was a puddle in the (normally dry) basement. Mitch had a variety of ideas--and these included the city DPW (which was just in the process of cleaning out the pipes in the street). The problem ultimately required Scott to come out with the very long snake to clean out my sewage pipe. Mitch (and then Scott) worked quickly and efficiently. And were cheerful the whole time. And the basement is now dry! Just lovely.
I had to place a last-minute call on Halloween afternoon about some work that came up when we were redoing our roof. Scott called me back just before the end of day and help me to troubleshoot a problem right over the phone. This could have easily turned into a full-blown service call. We had found a random pipe that was old looking and vented outside. I literally sent Scott a picture on my phone of the issue and he reassured me that the problem was benign. That having been said, even if an issue arises in the future, I know I could easily call and I would feel very comfortable working with Scott and his team again. I was blown away by this level of responsiveness and... read full review
I've been calling AM/PM plumbing for many years for help with plumbing needs in our 1880's home. They are always prompt to answer and prompt to schedule, right away for the rare emergency and conveniently soon for problems that don't need an urgent response. They are always friendly and get the job done quickly. They take time to answer my questions and offer advice and alternatives when appropriate. I highly recommend AM/PM. Oh, by the way, prices are very reasonable.
I have worked with Mitch (and Scott) for YEARS. Always impressed with their quick response--either the day I call or soon thereafter. The latest problem was a puddle in the (normally dry) basement. Mitch had a variety of ideas--and these included the city DPW (which was just in the process of cleaning out the pipes in the street). The problem ultimately required Scott to come out with the very long snake to clean out my sewage pipe. Mitch (and then Scott) worked quickly and efficiently. And were cheerful the whole time. And the basement is now dry! Just lovely.