Reviews for The Chimney Chap, Inc
Write a reviewFrom The Chimney Chap, Inc
Hours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 9AM - 5PM
Sunday: Closed
Tips
accepts credit cards women-owned offers military discount open to all
Ratings
Google: 4.4/5 Facebook: 4.6/5 BBB: A+ Nextdoor: 3 ❤️The Chimney Chap, Inc
352 Main St, Hanson
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This is my second fireplace from Chimney Chap. The first one we purchased was a gas direct vent unit and almost 20 years later still works like the day we bought it. I just had a vent free gas fireplace installed into a different room. Casey and Paul were beyond great to work with!! They made sure I picked the right unit for my space and took the extra time to make sure I was happy. I had called many times and dealt mainly with Casey for the actual selection process and he was so kind, and never made me feel like I was bothering him. During the install (which is not an easy thing to coordinate with a plumber, at least in my situation) Paul who not only suggested ventless,...read full review
We had to have a new pellet stove installed, and all the associates at South Shore Fireplace were great to work with, very knowledgeable and helpful!The Chimney Chap guys delivered and installed the pellet stove and took extra time to go over everything with me about the new stove, they were friendly, courteous and really went the extra mile to make it perfect. They even wiped up all the floors afterwards and I didn’t need to lift a finger! Exceptional service!
We purchased a wood stove and a pellet stove through Chimney Chap. Highly recommend them. All around great experience. Any questions we had were answered immediately. Very happy customers!