Hanscom Air Force Base Family Health Clinic

Apr 2025

I called the clinic to sort out my referrals. As a spouse with TRICARE and a veteran with a VA PCP, my situation isn’t uncommon. However, the male staff member I spoke with questioned why I have both and was noticeably rude. Even after I explained the issue and I identified where the referral process got crossed, he dismissively said, “uh huh” and hung up. The lack of professionalism was disappointing.

May 2023

After four appointments I’m happy to report my positive experience here! Everyone I have met is polite and professional and cares about myself and my family. Although the appointments are short, the quality of the appointment makes up for it. The pharmacy is quick and easy and their referral system is fast. This is NOT a full hospital, it’s a small base hospital so expect them to be limited and referred out in town.