Reviews for Wagging Tails Pet Resort
Write a reviewFrom Wagging Tails Pet Resort
Hours
Monday: 6:30AM - 7PM
Tuesday: 6:30AM - 7PM
Wednesday: 6:30AM - 7PM
Thursday: 6:30AM - 7PM
Friday: 6:30AM - 7PM
Saturday: 6:30AM - 7PM
Sunday: 6:30AM - 7PM
Tips
offers military discount
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Ratings
Google: 4.6/5 Facebook: 4.9/5 BBB: A+Wagging Tails Pet Resort
220 Russell St #500, Hadley
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I moved up here this year and I used to bring my dog to Pet Hotel down the street but figured to give Wagging Tails a shot (even though it's further down the road from my commute to work). I'm highly motivated by customer service, morals/ethics, care, and cleanliness. I already finished my 20 day package, purchased 20 more days, and purchased dog boarding for a week while I'm travelling out of country. It may be on the pricer side but the customer service sold me really. Although, as a first timer there for the first week, I didn't really get much more in-depth information of the products/services as I was hoping but I figured it out by asking questions and reading their...read full review
We love sending our boy Otto to wagging tails for boarding and daycare. He has gained so much confidence playing with his dog friends all day. We recently have had two boarding experiences and were so nervous to leave him, but felt confident in wagging tails and we were not disappointed! Otto came home happy and tired! The second time going back he was even more excited to go in and see all his friends, reassuring to us that his first boarding went well. Some of the staff is young and newer, and not super welcoming when you arrive, don’t seem to know the dogs etc, but one staff member Bella is amazing! We always hope she is working for pick up and drop offs, she knows...read full review
This was our first time leaving our 2 year old lab mix, Oakley, at Wagging Tails and it definitely didn’t disappoint! Our (super) high energy dog came home extremely mellow but happy and slept the whole way home! The prices are very fair compared to other nearby facilities and the staff are all super friendly! We also love the “report cards” she gets sent home with. We will definitely return to Wagging Tails for boarding/daycare in the future! Thanks for taking such great care of Oakley!