I went in for an appointment scheduled for 2:30 PM, arriving 15 minutes early as I like to have time to fill out whatever forms I am given. I ended up having an excess of about *hour and a half* to sit in the waiting room as I was finally called at 4:00 PM. I understand occasional lateness but that is excessive to the nth degree. I was going to ignore it, however when I went in for a follow-up two weeks later, I waited an extra 20 minutes after checking in (on time, not early) only to be told they had scheduled my appointment incorrectly and I would not be able to see the doctor for another few days when they were next available. An abhorrent waste of my time on the first... read full review
February 2025
My son and I both go to Berkshire Eye Center in Great Barrington. and we have no issues with the receptionist, or staff. Always, pleasant and helpful. We see Dr. Singer and she is very good. My son is Down Syndrome and is treated with the greatest respect, and care. We also get our glasses there. Karen and Cindy are both excellent. I have worn bifocals forever and I need the line slightly lower than normal .. They were very accommodating with my request. They allow my son to pick out his frames. They also treat him with respect and care. They help him if he needs it. The make sure his glasses fit him properly. We are very thankful... read full review
August 2024
I am very appreciative to have this Berkshire Eye Center close by. Excellent service, knowledgeable and friendly staff. Great group of MD's. I first visited this group in the 90's. And I am still a customer.
I went in for an appointment scheduled for 2:30 PM, arriving 15 minutes early as I like to have time to fill out whatever forms I am given. I ended up having an excess of about *hour and a half* to sit in the waiting room as I was finally called at 4:00 PM. I understand occasional lateness but that is excessive to the nth degree. I was going to ignore it, however when I went in for a follow-up two weeks later, I waited an extra 20 minutes after checking in (on time, not early) only to be told they had scheduled my appointment incorrectly and I would not be able to see the doctor for another few days when they were next available. An abhorrent waste of my time on the first... read full review
My son and I both go to Berkshire Eye Center in Great Barrington. and we have no issues with the receptionist, or staff. Always, pleasant and helpful.
We see Dr. Singer and she is very good. My son is Down Syndrome and is treated with the greatest respect, and care.
We also get our glasses there. Karen and Cindy are both excellent. I have worn bifocals forever and I need the line slightly lower than normal .. They were very accommodating with my request.
They allow my son to pick out his frames. They also treat him with respect and care. They help him if he needs it. The make sure his glasses fit him properly.
We are very thankful... read full review
I am very appreciative to have this Berkshire Eye Center close by. Excellent service, knowledgeable and friendly staff. Great group of MD's. I first visited this group in the 90's. And I am still a customer.