MetroWest Physician Services: Franklin

Mar 2022

I'm always treated with respect and courtesy from my Dr to the wonderful women at the front desk as they continually help me navigate the lovely world of insurance. Thankfully they actually contact me and help me get the " correct" paperwork sent to the correct drs or specialist . Thanks for all your help.

Mar 2018

booked an appt with a dr that was leaving the practice she was awesome but the place a disaster. The only good thing is why im giving 2 stars is for the lab work is right there at the facility, there were quick and efficient. Zero for the attendants . they rather answer the phone then wait on you standing right there in front of them. The nurses are really good at least the one that helped me. Also you can book appts online but if you dr isnt there or in vacation you are OUT OF LUCK! no other dr is available to SEE YOU! try MEDPOST!

Mar 2017

I've been with through several doctors at this office and have grown increasingly dissatisfied with the level of service and attentiveness. There seems to be a large turnaround of physicians, so I'm always being shuffled off on someone new who can't be bothered to look up from their laptop and doesn't remember me from visit to visit. The doctors spend very little time with you and aren't at all concerned with getting to the root of the problem, but merely writing you a prescription for a drug that may temporarily alleviate the symptom, but not determine the cause. My current PCP left the practice in November, and instead of referring me to another in the practice, I...read full review