Exceptional Service from Brad!
I had a great experience at VIP Tires in Framingham thanks to Brad. After damaging my front right tire on a curb, I drove over to get it replaced. There was an initial hiccup because the tires installed two years ago at a different location weren't showing up on file for warranty coverage. Brad went above and beyond to dig into it, get everything sorted out, and even hooked me up with a fantastic discount. His help and dedication completely exceeded my expectations. I can't recommend Brad and the Framingham team enough - thank you!
About VIP Tires & Service
VIP Tires & Service is a leading provider of tires and automotive services in Northern New England, known for its commitment to customer satisfaction and quality service. The business offers free online quotes for tires and services, along with the convenience of online appointment scheduling. VIP is staffed with ASE Certified Technicians and personnel who are available seven days a week, including Sundays. Their 200% Low Price Tire Guarantee ensures that customers receive the best possible prices.
Customers have shared positive experiences highlighting the exceptional service they received. One loyal customer, traveling during a snowstorm, reached out for help with a tire issue. The staff went above and beyond to assist, fixing a bent rim after hours without charging for the service. Their kindness and generosity made a significant impact on the customer's experience.
Customers consistently praise the team for their thorough explanations of needed vehicle work, timely completion of services, and warm welcome, even for last-minute visits. VIP Tires & Service is recognized for its friendly staff, excellent service, and dedication to ensuring customers feel valued and well taken care of.
Reviews
I don’t often leave reviews but I feel compelled to, today. I called VIP to get another opinion on some work the dealership said I needed to have done. Without hesitation, Brad listened to my going-on and on about everything and he honestly answered my questions. I already knew I was coming to VIP for my oil change and tires, since I’ve had great service before, but maybe Brad could also help me decipher the gobbledygook from the dealership?? Later in the day, I arrived at VIP where he was waiting to help me. He had my tires in stock, and they were ready to change the oil (for cheaper than the dealership I may add). While my car was being worked on, Brad spent a lot… read full review
Marc and Jake were very helpful and honest when I came in to replace a damaged tire. I appreciated the fact that they didn’t try to sell me anything or tell me everything that was wrong with my car! It was done quickly and at a fair price. I am going to be going there in the future!!
Photos

Hours
Good to know
- online appointments
- shop products online
- waiting rooms
- financing
- service observation window
- accepts credit cards
- free wi-fi
- gender-neutral restrooms
- offers military discount
- open to all
Location
752 Worcester Road, Framingham, MA 01702
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