About Target Optical
Target Optical in Framingham offers a convenient and affordable eye care experience. Customers praise the store for its wide selection of quality eyeglasses and sunglasses from popular brands like Ray-Ban and Oakley. The staff is known for their helpfulness and friendly service, with customers specifically mentioning positive experiences with Mabell and Max. The store also provides a range of contact lenses from brands like Acuvue and CIBA. Additionally, customers can schedule eye exams with Independent Doctors of Optometry located next to Target Optical. Those who have had exams at the location highlight the thoroughness and attentiveness of Dr. Yuen, particularly appreciating her focus on hygiene.
Jason Thibault of Target #2012 is my hero! I’m leaving for a long trip in 3 days and one of the arms on my prescription sunglasses fell off. I could not get a replacement screw to work on my own. I stopped by the optical department hoping they could help. Jason rose to the occasion —and it wasn’t easy!— but he fixed my sunglasses. He was so friendly and professional and went above and beyond for a very grateful customer! Thank you, Jason!
I had an excellent experience with Sherril F. From the moment I walked in, the staff was welcoming, professional, and attentive. The doctor was very thorough during my eye exam, took the time to explain everything clearly, and answered all of my questions without rushing. I truly felt heard and well cared for.
I typically re-order contact lenses at the beginning of every year and then forget about the process until January of the following year. In past years, I have had challenges with other optical companies, but my experience at Target Optical today was one of the best experiences I’ve had not only from an eyewear perspective, but from a Customer Service experience. Rebekah at Target Framingham optical walked me through a step-by-step the process of ordering new glasses and new contact lenses. She was helpful, patient, insightful, and comforting. I mean it when I say, this was one of the best Customer Service experiences that I’ve had in years. Thank you Rebekah!