Given the extraordinary heat and humidity so far this summer, I am very grateful to Pioneer Heating & Cooling and the ductless AC (with heat as well) unit they installed for me. The installation took place in April and I was able to get the MA energy rebate for part of the costs within 6 weeks. The workers were diligent and they explained things to me with patience and skill. The price was reasonable compared to other companies. I would not hesitate to recommend them.
July 2026
I’ve been a customer of Pioneer Heating and Cooling for more than 26 years, and they have consistently earned my trust. When our air conditioner stopped working just as a heat wave was beginning and right before a holiday weekend, I expected we might be without AC for quite a while. Instead, Tim and his team quickly ordered the necessary part, rearranged their schedule to fit us in, and had our system up and running within just a few days.
That level of customer service is hard to find. Pioneer truly puts its customers first, and it shows in everything they do. They are a family-owned company that stands behind their work, communicates honestly,... read full review
July 2026
Unfortunately our mini-split didn’t want to cooperate in all in this heat. I contacted Pioneer Heating and Cooling and explained my situation. They scheduled an appointment. On the morning of my appointment their technician Sunny arrived. I gave Sunny a quick synopsis of what I was experiencing. Sunny immediately diagnosed the problem and explained what was happening and how he was going to proceed to remedy the issues. Sunny was very knowledgeable and personable. I was really impressed with his problem-solving skills and his ability to explain a complex issue simply. Thanks to PH&C and, of course, Sunny, we were back to a cool, comfortable home within... read full review
Given the extraordinary heat and humidity so far this summer, I am very grateful to Pioneer Heating & Cooling and the ductless AC (with heat as well) unit they installed for me. The installation took place in April and I was able to get the MA energy rebate for part of the costs within 6 weeks. The workers were diligent and they explained things to me with patience and skill. The price was reasonable compared to other companies. I would not hesitate to recommend them.
I’ve been a customer of Pioneer Heating and Cooling for more than 26 years, and they have consistently earned my trust. When our air conditioner stopped working just as a heat wave was beginning and right before a holiday weekend, I expected we might be without AC for quite a while. Instead, Tim and his team quickly ordered the necessary part, rearranged their schedule to fit us in, and had our system up and running within just a few days.
That level of customer service is hard to find. Pioneer truly puts its customers first, and it shows in everything they do. They are a family-owned company that stands behind their work, communicates honestly,... read full review
Unfortunately our mini-split didn’t want to cooperate in all in this heat. I contacted Pioneer Heating and Cooling and explained my situation. They scheduled an appointment. On the morning of my appointment their technician Sunny arrived. I gave Sunny a quick synopsis of what I was experiencing. Sunny immediately diagnosed the problem and explained what was happening and how he was going to proceed to remedy the issues. Sunny was very knowledgeable and personable. I was really impressed with his problem-solving skills and his ability to explain a complex issue simply. Thanks to PH&C and, of course, Sunny, we were back to a cool, comfortable home within... read full review