Elara Caring

Mar 2024

I am writing this review with utmost shock and disgrace, as my mother received the rudest, coldest “home care” from nurse Rachel this past Tuesday. My mother had a double mastectomy on Thursday, Feb 29th. She was told that a nurse from Elara would be out within 48 hours to help change her dressings. This did not happen, as a nurse was not there until Tuesday, March 5th. While I understand these things happen with scheduling, I do not understand the lack of compassion that came from nurse Rachel. She was rude, even bullying my mother, and that is completely uncalled for. There was no care, no smile, just disrespect and coldness. She actually yelled at my mother about...read full review