About CoolAir Company, Inc.
CoolAir Company, Inc. is a dependable local business known for its professional and caring service. Customers appreciate their responsiveness, timely work, and willingness to go the extra mile to fix issues, such as with gas heaters and HVAC systems. The company’s team is easy to deal with, always patient, and attentive to customer needs. Their work is thorough, including installations of whole home heat pumps and repairs in condo buildings. CoolAir also provides helpful support with energy rebates and processing paperwork. Customers feel fortunate to find a well-run company that values their satisfaction and follow-up care. Overall, CoolAir is highly recommended for its reliable service, professionalism, and customer-focused approach.
Your tech, Victor, is excellent. He explained everything to me and he is a very good communicator, which we appreciate a lot. He gave me a few very useful tips. We have been very happy with Cool-Air and we are happier today. Thank you.
CoolAir was very responsive. I was not in MA when my T-stat alerted me of a temperature drop. Within a few hours the tech was there and resolved the problem. A few days later an unrelated problem happened on a Saturday early morning when it was -1 outside. Within an hour they were on-site and resolved the problem. Great job!
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I can’t say enough good things about CoolAir company. On the coldest day of the year, the furnace failed late in the afternoon—and they still showed up on short notice. The technician quickly diagnosed the issue, clearly explained the options, and got us on a path to a solution immediately.
In less than 24 hours, they had a brand-new furnace installed and running, restoring heat when we needed it most. The entire process was professional, efficient, and stress-free—from the emergency call to the final install.
Fast response, expert diagnosis, honest communication, and flawless execution. If you want a company that...read full review