My central AC failed during a recent brutal heat wave. The initial service call temporarily resolved the issue, but the technician warned it might not hold. True to his advice, the problem recurred. The service charge for the first call was reasonable and promptly settled. During the follow-up, extensive diagnostics revealed a faulty blower motor covered under warranty, necessitating an order from the distributor. Rob, our technician, was exceptionally professional and thoughtful. Anticipating our discomfort without AC, he brought us a portable unit from the shop for temporary relief. I'd also like to extend my gratitude to Brian, the Service Manager, for... read full review
February 2024
Update: They were very quick and responsive when I needed a service call, and the price was reasonable.I placed an order at what I thought to be a certain price, and was told my delivery would be a few days.... the price spiked that day, and they rushed out to deliver same-day. Priced dropped significantly the next day. I'm not confident that scheduling was arranged in good faith... Generally they are a quick and responsive company, but this left a bad taste in my mouth... read full review
February 2024
All the staff at Fisher Churchill are helpful and welcoming. I don't call often but when I do, I am greeted by a professional voice who cares about my request, concerns (not that I have any) or questions.
My central AC failed during a recent brutal heat wave. The initial service call temporarily resolved the issue, but the technician warned it might not hold. True to his advice, the problem recurred. The service charge for the first call was reasonable and promptly settled. During the follow-up, extensive diagnostics revealed a faulty blower motor covered under warranty, necessitating an order from the distributor.
Rob, our technician, was exceptionally professional and thoughtful. Anticipating our discomfort without AC, he brought us a portable unit from the shop for temporary relief. I'd also like to extend my gratitude to Brian, the Service Manager, for... read full review
Update: They were very quick and responsive when I needed a service call, and the price was reasonable.I placed an order at what I thought to be a certain price, and was told my delivery would be a few days.... the price spiked that day, and they rushed out to deliver same-day. Priced dropped significantly the next day. I'm not confident that scheduling was arranged in good faith... Generally they are a quick and responsive company, but this left a bad taste in my mouth... read full review
All the staff at Fisher Churchill are helpful and welcoming. I don't call often but when I do, I am greeted by a professional voice who cares about my request, concerns (not that I have any) or questions.