Reviews for Boston Ductless Systems

Mar 2024

Boston Ductless Systems was referred to us by a friend who did a lot of research and claimed this is the best in the region. We reached out and couldn't be happier. Cre, one of the owners, offered her expertise, patience and kindness which made us feel we got a trustworthy friend. With so many clients, she managed to plan the time and projects well. We understand that they are professionals and know the level of emergency of different requests in the harsh winter time. Therefore, she may not respond immediately but I knew she wouldn't forget us and will definitely get back to us. Now our project has been finished completely, she is still nice to respond to my questions...read full review
Mar 2023

We feel lucky to have found Cre and team to do our (very large) mini-split installation. The entire process -- from getting a speedy call back, to receiving the estimate, to the actual installation -- was straightforward and efficient. Cre took the time to answer ALL of my questions and reassure me on the technical specs of the project. The team always showed up when promised, did quality work while being respectful of our home, and cleaned up neatly at the end of each day. The responsiveness to minor things after the project wrapped and the fact that Boston Ductless truly stands behind the work assures me that we made the best choice for this big project. Cre was also...read full review
Mar 2023

The Boston Ductless Systems team is outstanding. They installed Fujistu Halcyon systems at my 1920s house with no existing A/C in the worst heat of summer. From the time they sent me a proposal to the install being completed was less than 10 days for a whole-home dual system. Every part of the system was installed well, and functions flawlessly. I am very particular, and they made sure to answer all of my questions and concerns, consult with me to make sure things were exactly how I wanted, and treat me like my time and concerns are a priority to them. They got me all the paperwork I needed for a HEAT loan and MassSave rebate to make that process as easy as possible....read full review

From Boston Ductless Systems

Boston Ductless Systems installs mini-split systems for energy-saving air conditioning and heating in your home or office. Ductless Air Conditioning Systems, often referred to as mini-split air conditioners, are the ideal solution for the many homes and buildings that do not have pre-existing ductwork installed. Did you know that Duct losses can account for more than 30% of energy consumption for space conditioning? Since mini splits have no ducts, they avoid the energy losses associated with ductwork of central forced air systems. There are five options for these systems. We will help guide you to what system will work best to suit your needs. BDS provides complete installation including the electrical work. MA State Electrical Licensed.