About Hawthorn Medical Associates
Hawthorn Medical Associates offers services from a range of physicians. While some patients have positive experiences with specific doctors, there are concerns about the office's organization and management. Patients report long wait times at check-in and difficulties reaching the office by phone, which can be frustrating. Many patients now prefer to use the online patient portal for communication. Despite these issues, the staff and nurses are often described as polite, caring, and compassionate. Patients appreciate the empathy shown by the doctors, especially noting that the medical assistant was thorough and the PA Mendes was kind and attentive. The practice is praised for its teamwork and the caring attitude of everyone involved, from check-in through post-treatment follow-up. Some patients have been coming here since childhood and continue to receive excellent service, with many feeling well cared for during visits, including after surgery. Overall, the practice has experienced some challenges but remains highly recommended for its compassionate staff and dedicated healthcare providers.
People only go to Urgent care when they’re feeling lousy or sick. Feeling that way, making the decision to make your way to a facility you know you have to wait while uncomfortably is daunting. My experience from yesterday. The whole staff at Hawthorn UC was wonderful. From the time that I signed in there was a lady with a smile, I wish I remembered her name, who showed empathy and was patient. To the young lady that took my vitals, also very sympathetic and sweet. To the PA who apologized for the wait. She treated me like I was the only person on her schedule for that day, even though I showed up really late in the day. I never like to go to the doctor or the urgent...read full review
I definitely give five stars to Dr boylan I had a serious infection in my blood and he's the only one that's being concerned and checking on me are the doctors not going to say any names they know your situation they tell you about it on your chart but nobody does anything about it it just puzzles me Dr boylan soon as I wasn't feeling well he responded to me right away and still right on things of the doctors you have physicals and everything your readings are high but yet it's just forgotten about I just don't understand it terrible service the doctor boylan has been right on it thank you again you deserve 5 Stars the three stars are for everybody else
Gynecological outpatient procedures don’t usually rank high on my list of fun activities, but my recent visit to SAH/HMA Surgery Center turned out to be far better than expected—and no emergency chocolate consumption was necessary.
Dr. Caron was outstanding, bringing a mix of confidence, expertise, and a talent for easing patient nerves that should be bottled and sold. Her professionalism was reassuring, and she made sure I felt comfortable from the very start.
The IV placement? Flawless. I usually leave with a few bruises as a parting gift, but this time, I had to grab my bifocals and go on a search mission for the puncture mark (spoiler: I never found...read full review