About Hidden Gem Spa
Hidden Gem Spa is a cozy studio that offers a variety of professional services such as spa facials, advanced facials, face and body waxing, luxury back treatments, eye lash extensions, lash and brow tinting, and make-up application. The business prides itself on creating a relaxing and rejuvenating experience for its clients at an affordable price. Customers have praised the spa for its calm and clean atmosphere, with a very professional vibe. Many clients have been returning for years, enjoying the consistently excellent services provided by Lana and Laura, who are known for their exceptional work. The facials are highly recommended, with one client describing their skin as looking like glass afterward, and others mentioning how relaxing the 90-minute facial feels, combining massage and facial treatments. The spa's attention to detail, high-quality products, and friendly staff make it a favorite for those seeking to improve their wellness and appearance. Clients also appreciate the kindness and helpfulness of the front desk staff, making every visit a pleasant experience. Overall, Hidden Gem Spa is a highly-recommended place for anyone looking to relax, rejuvenate, and see noticeable improvements in their skin and appearance.
Hidden Gem has been my go-to for facial/massage tune-ups for many years. In fact, my first visit was in a rented space, before Pahlavi opened the West Concord office. She's earned a 10 in my book every time. Yesterday, she sensed I needed a little more shoulder work, and went above and beyond on the back massage, as well as scalp massage, face massage, and facial with many add-ons including a lovely cold jelly mask/peel. Pahlavi is a gift and a gem. Thank you, Hidden Gem!
Laura did a great job with my lash lift and tint today!
It was quiet and relaxing, which is hard to say when someone is working so closely to your eyes.
It was easy to get an appointment the same week. I look forward to trying out facials next.
Last night, I had the most incredible facial with Pallavi Malnati, and it’s clear why she is a Master Esthetician. From the moment I walked into her beautiful space, I felt the stress of the week melt away.
Pallavi’s 15 years of expertise truly shine through in her technique; she has a way of making the treatment feel both deeply therapeutic and incredibly relaxing. My skin has never looked more radiant, and the entire experience was a testament to the high standards she sets for her team. If you are looking for the perfect blend of professional skincare and pure tranquility, I cannot recommend Pallavi and her expert team enough!