Brads Service Center

Nov 2023

Fantastic experience. Amazing communication and Brian went above and beyond to answer my questions and get me in and out as soon as he could. Fast, friendly service! Never going anywhere else.

Oct 2023

Again and again Brad's impresses me with their clear communication, readiness to help, honesty, transparency, and good prices. I don't know that much about cars and they always take time to explain anything I ask about. We've been using them for all our regular maintenance since we moved to Chicopee and they're the best shop I've known in years. I recently had to have my car towed to a shop in another city in an emergency while traveling. Brad's took time to consult with me even though my car was (unfortunately) elsewhere. We recommend them to anyone who asks.

Sep 2023

This is a truly wonderful story about how terrific Brian and his team are! My wife and I were driving from Florida to Vermont earlier this month. Our passenger front wheel was making a loud scraping noise and we thought it might even be a wheel bearing.We stopped driving late in the evening and stayed in Chicopee for the night (our old home town many years ago). I called Brads in the morning before 8 am. Brian told me that they were booked out with customers for another week and a half! Yikes.I explained to him my situation and he told me to bring the car in to assess the issue to determine if the car was safe to drive. He had one of his technicians (John, I think)...read full review