Opticians3 offers friendly and helpful customer service, with staff who are professional, polite, and kind. They provide services such as free replacement of parts like rubber nose pieces and assist with glasses adjustments and screw replacements. Customers appreciate the knowledgeable staff who give good advice and ensure a positive experience. The store staff are attentive, respectful, and willing to help, making customers feel well taken care of. Overall, Opticians3 is a trusted place for quality eye care and friendly service.
I would like to give a 5 star review to Ashley and Erika. This afternoon I stopped by to get a adjustment and screws for my glasses. These two ladies were very professional and helpful to me when I was in the store. Today they were busy so they asked me please come back in a few, I responded sure. When I came back to the store they helped me and let me try on a few glasses in the store. Most all they were so polite, sweet, and gave good customer service. While they were adjusting my glasses, I told them need to change the screws I wear rimless glasses. They mentioned me to me shipments come in once a month. they gave me date to return to the store, so I can get… read full review
Feb 2023
5.0★★★★★
Very good customer service! They treat me very well especially Tom who is very knowledgeable and helpful. Their other staff is also very kind and helpful as well, I highly recommend going here.
Dec 2020
5.0★★★★★
They get my difficult prescription right every time. Great selection of frames and only let me try on what will work with my prescription. Wonderful service. Expensive but worth it. Stella is awesome when choosing frames!
