They were able to address the issue with my earbud and communicate a resolution within one day of receiving them for repair. They were also very prompt with email exchanges, in general. Thanks you!
December 2024
Super educated and helpful guy! I shopped around other places before landing at Professional Geeks but the other stores either couldn’t fix my screen or wanted to charge the cost of a new laptop (MicroCenter)! I had broken my laptop screen and I’m very grateful Grant was able to finally repair my screen at a very good price. He was also super patient is walking me through the details of the repair.
March 2024
Grant is terrific--he has fixed my laptop several time recently, including retrieving a lost contacts file and diagnosing a problem (slow computer) that required removing and then replacing all the software. I cannot understand critical reviews. He has always been friendly, incredibly responsive (same day--"bring it in"), and efficient. He is also mindful of costs/time and does not do work that is not necessary. For example, when my computer did not turn on, I called Grant and he told me about a 30 second fix that worked without my having to bring the laptop in. It is a great source of comfort to know that Grant is available to deal with the inevitable laptop... read full review
They were able to address the issue with my earbud and communicate a resolution within one day of receiving them for repair. They were also very prompt with email exchanges, in general. Thanks you!
Super educated and helpful guy! I shopped around other places before landing at Professional Geeks but the other stores either couldn’t fix my screen or wanted to charge the cost of a new laptop (MicroCenter)! I had broken my laptop screen and I’m very grateful Grant was able to finally repair my screen at a very good price. He was also super patient is walking me through the details of the repair.
Grant is terrific--he has fixed my laptop several time recently, including retrieving a lost contacts file and diagnosing a problem (slow computer) that required removing and then replacing all the software. I cannot understand critical reviews. He has always been friendly, incredibly responsive (same day--"bring it in"), and efficient. He is also mindful of costs/time and does not do work that is not necessary. For example, when my computer did not turn on, I called Grant and he told me about a 30 second fix that worked without my having to bring the laptop in. It is a great source of comfort to know that Grant is available to deal with the inevitable laptop... read full review