About MIT Medical
Reviews for MIT Medical
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Monday: 8AM - 8PM
Tuesday: 8AM - 8PM
Wednesday: 8AM - 8PM
Thursday: 8AM - 8PM
Friday: 8AM - 8PM
Saturday: 10AM - 4PM
Sunday: 10AM - 4PM
MIT Medical is a healthcare provider that consistently delivers exceptional service to its patients. The staff, including primary care providers and specialists, are described as attentive, professional, and friendly. Patients appreciate the timely attention they receive from the reception team, as well as the warm and caring treatment they get from the medical staff, even during the challenging times of the COVID-19 pandemic. The clinic is commended for its ability to quickly resolve any booking issues and provide thorough examinations and useful suggestions to patients. Overall, MIT Medical is highly recommended by its satisfied patients for the quality of care and service they receive.
My primary care provider and the entire staff consistently provide exceptional service.As an example - I recently had to schedule a same day appointment due to a sports injury. At my exam a nurse practitioner referred me to an orthopedic surgeon. She found an appointment for me that same day, about an hour later. She then stated - well you have some time before your appointment downstairs, so how are you? Do you have any other health concerns? We then had a great conversation about my overall health. I was so appreciative that she took the time to ask me questions about my health, even though I was up to date with routine preventive visits.
Convenient if you are on the MIT health insurance and want something close by, but consistently poor quality of service. I have had multiple occasions where the receptionist forgets to mark me as checked in, so I end up waiting in the waiting room until I go back up to the receptionist. My PCP has misdiagnosed me even after I explicitly asked if I had a certain condition, so I normally try to bypass the PCP and just ask for a referral to a specialist. Urgent care often sends me on my way with no information on followup unless I specifically ask (e.g. for a referral to a specialist or physical therapy).
I had a terrible pain in my throat due to covid so I requested an urgent care appointment. There seems to be some mistakes in booking that when I arrived the front desk could not find my name on the list. But they quickly resolved the issue and got me in a room for treatment. I was impressed how welcoming the front desk were. I did not expect such a warm greeting since as today lots of people have already gotten covid. The front desk kindly asked how I feel and suggested me to use the grocery service when she knew I live on campus. That was extremely helpful. Dr. Luanne was very kind and caring. She gave me a through examination and very useful suggestions. It was a relief...read full review