We had a great experience with Total Comfort Mechanical replacing our central air conditioning. The crew was on time and professional; the pricing was very competitive and the work was excellent.
About Total Comfort Mechanical
Total Comfort Mechanical is a highly regarded heating and air conditioning service provider serving the Burlington, MA area, including Bedford, Lexington, Wilmington, Woburn, and the surrounding Middlesex County region. With a reputation for hard work and outstanding customer service, the company offers fast, quality service for all types of heat, air, and furnace systems.
Total Comfort Mechanical specializes in reliable service and repair, as well as the installation and replacement of HVAC systems. They provide free estimates and carry a variety of major heating and cooling equipment brands. Customers have praised the professionalism, attention to detail, and thorough work of the company's crew, who have been described as courteous and extremely thorough.
Clients have had excellent experiences with Total Comfort Mechanical, including the seamless installation of A/C units, heat pumps, and integrated systems that work well with existing gas-fired equipment. Wendell's careful approach to customer concerns has been noted, offering detailed quotes to fit different budgets. The company's online system monitoring and programming capabilities have also been well-received by satisfied customers. Total Comfort Mechanical has a strong reputation for providing good value compared to other service providers in the area, making it a preferred choice for local residents.
Reviews
After researching a few options, I went with Total Comfort Mechanical to get a heat pump system installed at our house. They specialize in HVAC and that's what mattered to me the most. I could see that level of expertise in the planning and installation steps. First, I really liked how the Total Comfort team worked with me on various options and took into consideration how I wanted the system to be installed. Next, the coordination of the Mass Save process and loan was handled very smoothly. Finally, the installation crew was very courteous, listened to my questions patiently and completed a smooth installation. It has been about 2-3 weeks since we have started using… read full review
Initial assessment of issue (rusted and damaged venting off the furnace) was thorough and helpful, and the pricing was reasonable. The technician arrived at the scheduled time and did an excellent job, leaving no debris at the work site. I'm giving 4 stars because the technician did not speak English and was unable to understand or answer my questions about the system. I had to call the office to ask a question, they would call the tech to get an answer, and then the office would call me back with a response. That aspect was frustrating and inefficient. Nonetheless, I'm totally satisfied with the work that was done, and will use TCM again.
Photos

Hours
Good to know
- online estimates
- on-site services
- accepts credit cards
Location
4 Garfield Cir, Burlington, MA 01803
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