Kenmore Optical

Nov 2025

My appointment was at 11:15 and I was not seen until 30 minutes later. when the doctor was reviewing the cost of contacts, the way she described it implied that the price I was paying today was what the rebate actually is after you submit something through the contact company. It was misleading. When I shared that with her, she became stand-offish. When it was time for me to leave, I was confused because she never told me that the appointment ended. She just left the room so I had to go and ask if I was all set and she said with her back to me “yes, goodbye”.

I have the right as a patient to ask clarifying questions about my bill and treatment.

I also...read full review

Sep 2025

Dr Susan O’Shea is the kindest, most Knowledgeable Eye doctor I have ever been to. For years, I struggled with squinting and eye strain, and she explained to me that I have astigmatism that was left uncorrected in my past prescriptions. Now that my astigmatism is corrected, I see very clearly, and my eye strain and fatigue has gone away. They also have a fantastic selection of many name brand eyeglass frames, such as Gucci Tom Ford Mont Blanc Yves Saint Laurent. It was hard to choose just one! I highly recommend Dr. Susan O’Shea and Kenmore Optical.

Aug 2025

I knew Kenmore Optical was valid as soon as I saw the Prada poster in the window--walking up...dare I say I was excited?

Anyways, as I walked in, Nick and two other delightful women (can't remember their names) greeted me with a welcoming energy.

I had an appointment to get my yearly eye exam but was also walking in with questions, as I've been experincing some unsual pain in my left eye. Needless to say, I was open and receptive for a professional's advice.

With that said, Susan O'Shea was stellar. Not only was she time efficient but she was actually providing knowledge behind why I was experiencing such fatigue in my left eye. Not my typical experience...read full review