Rose Forge Inc

Jul 2025

Their hours are all wrong and they're only open 3 days a week to fill propane, even in the summer time and then have no listed phone number. This place spits in the face of customer service

Jun 2023

No stars! Worse company I’ve ever dealt with. No return phone calls or emails for weeks and months, lost parts, extra charges! Three years later after losing parts and then trying to charge me extra for them still without my fireplace completed. The manufacturer (Travis Industries) of their fireplaces stick with the lies told to them by owner Terry and are useless in providing any support or warranty information. May have been a reasonable company in the past but no longer! Take your chances if you really don’t need your fireplace for at least three years. I cut ties after that long trying to make it work and found professionals elsewhere who know how to run a business...read full review

Dec 2021

First class operation from design to implementation. The gas line I had did not support the unit so a sub-contractor was quickly sent to remedy. Once all the equipment was shipped (supply chain issues), the installation was timely and complete. Trust these people to add quality and comfort to your home.