Warby Parker Prudential Center offers high-quality prescription glasses, sunglasses, progressives, and contact lenses, including their own brand, Scout. The customer service is fantastic, with advisors who are patient, understanding, relatable, and determined to ensure customer satisfaction. The store has a great variety of glasses frames, from conservative to out there, and most come in more than one color. The price is reasonable, and the glasses are warrantied for six months. With the purchase of glasses, someone in need gets a free pair.
The store is well-lit and well-organized, and advisors are friendly and professional, offering opinions when asked without being pushy. The customer service experience is great, with representatives greeting customers as soon as they enter the store and providing multiple options to work with. The store is recommended for its quality products, reasonable prices, and excellent customer service.
Customers have had very pleasant experiences browsing and shopping for prescription glasses and sunglasses at this location. The staff were friendly, knowledgeable, and welcoming. Advisors, such as Stephen and Luis, have gone above and beyond to help customers, providing efficient and reasonable solutions. Customers have been able to find the best frames with the help of the staff and take advantage of discounts, even purchasing multiple pairs.
This was my first time at Warby Parker at any location. Randy was an excellent customer sales representative. She helped me pick out two options for frames--one metal and one acetate. She was spot on with both! Professional and very easy to work with.
Staff is patient, knowledgeable, aware of most if not all of the aspects of what it takes to buy glasses. Helpful by also incorporating other team members in making sure all available selections were including not overlooked.
I ordered my glasses from the prudential store. Charles was super helpful! He was friendly, patient and gave me the honest answer I needed! I was very happy with my selection today. The whole experience was great! Thanks Charles!
- Venus :)
800 Boylston Street Ste 034, Boston, MA 02199
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