About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is a trusted emergency plumbing service in Boston, known for their expertise in drain and sewer cleaning. They provide services such as sump pump, toilet, faucet repair and replacement, garbage disposals, water heaters, bathtubs, and shower repairs, along with water damage restoration and flood services. Customers appreciate their timely, professional, and trustworthy service that is always clean and efficient. The staff, including Brendan and Rooni, are praised for being quick, knowledgeable, and very thorough. Brendan is especially noted for explaining work clearly and leaving everything spotless, making customers feel confident in their service. A notable feature of Roto-Rooter is their commitment to customer satisfaction, with staff like Vincent going above and beyond, even outside of shift hours. Roto-Rooter serves areas surrounding Boston, including Quincy, Brookline, Needham, Wellesley, Milton, Hull, Cohasset, Hingham, Scituate, and North Scituate. Recent customer reviews highlight their excellent service, with technicians like Ronnie providing friendly and efficient help, often recalling past jobs and offering kind advice. Customers have praised the technicians for their professionalism, thoroughness, and ability to diagnose problems quickly, even on weekends and busy days.
I cannot thank Ron, Gilbert, and Joe enough. Our first experience with Roto Rooter was not good - the following day, Joe, the manager, came out to assess & rectify the situation himself. He apologized for our previous situation & within a few hours Gilbert was there to help. He worked for over 3 hours, was unable to fix the problem but left us with a plan. He even called the next morning to check in. Ron came that evening and within two hours he was able to fix our clogged pipe. Ron & Gilbert were phenomenal. They talked us through everything, showed us the issue, and wouldn't leave until it was fixed. I cannot thank them enough!
Ron was great. Had the issue fixed within minutes. Extremely polite, personable and efficient. Thank you Ron!
Ron was excellent! Great work, done fast. Thank you!