Boston University Dental Health

Dec 2025

This is the worst dental clinic I have ever been to. My dentist is Monica Alcalde AcostaI, stay away from having her as your dentist if you can. I have been having the worst experience with her. She always rushes through the appointments, she doesnt take her time, and you can honestly tell she doesnt want to be there dealing with patients.the whole expereince is just awful. She often doesnt show-up when appointments are scheduled and other Dentists have to cover for her, but they also don't take their time because your not their assigned patient. This place is a complete dumpster fire. I haven't gone elsewhere because I work close by, and BU dental is convievent, but...read full review

Jul 2024

I like the front-line worker there - they are all very pleasant and professional. But the management is a different issue. It is a revolving-door place, with doctors constantly coming and going. I can no longer see a doctor twice. More importantly, the administration does not seem to recognize the problem, maybe because they feel it is a monopoly in the area and they will never run out of business as part of a University system. Lastly, the doctors there seem to be pushing services left and right, which is no surprising because they are paid for work done. I wish I can say more positive things, because I have been a customer for 20+ years. But now it is time for...read full review

Jul 2024

Can you believe the turn over of the dentists of this place? No one cares anymore, from the receptionists to the dentists/hygienists, to the management staff. If you use this clinic for dental treatments that span over weeks or months, be prepared to see different doctors almost every week, they will propose you something and next time when you come back, you will see a different doctor/resident. There is absolutely no quality control or assurance. When your dental treatment was not done right because of the inexperienced residents (yes it happened to me), they will charge you twice and have you suffer twice or more. They will also not disclose the full picture of the...read full review