About DogWatch Systems
DogWatch Systems is a company that provides electronic hidden dog fences and pet containment systems to the Greater Boston and Metro-West area. Their fences use a pet-friendly FM radio signal and are designed to work both indoors and outdoors for dogs and cats. Customers praise DogWatch Systems for their reliability, prompt service, and knowledgeable staff. They highlight the company's quick response times to repair issues and their fair pricing. Many customers have experienced success with the system, noting it effectively contains their dogs who were previously escape artists. The company is committed to providing excellent customer service, with one customer specifically mentioning the helpfulness and quick responses of Adena.
Excellent customer service, I bought a house that had a system already in place and I decided to upgrade the control box and add on two additional collars. In addition to that I also needed my dogs to be trained on how to use the fence and they were very prompt on making appointment to do so.
The office was very communicative and helpful in setting up the appointment ans sharing the relevant information. (Pro tip: look out for an email from hubspot, they got caught in my junk folder at first). Daren is the best. Total dog guy, patient with the training, explained everything (twice if needed) and was willing to walk me through the whole process of installation and caring for the system. Definitely went above and beyond. I will recommend these folks anytime I can. Great job!
After having Dogwatch save me again, I wanted to share our wholehearted recommendation for their company. We have used them twice to install at our homes, multiple times to fix self created issues, and every time without fail, they have been reliable, prompt, fair, knowledgeable and kind. We even tried a different company once (wife called the wrong company) and we were so disappointed. We went back to Dogwatch and they again went above and beyond our expectations. It took 48 hours to get them to our house and they fixed the issue for an extremely fair price. It is without question I recommend Dogwatch. They are legit and I promise better than other local companies. You...read full review