Reviews

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  • Wayne Amico
    May 2026

    Jenn, Amanda and the entire staff are amazing and always take great care of our two little Chihuahua's Lily and Daisy!
    Dr. Goldstein, Jenn, Heather and Victor were amazing helping us with our little sick Lily today. Highly recommend this team of professionals!❤️

  • Maize N Blue
    Apr 2026

    I just wanted to say thank you to Melissa for all of her help with my Doberman on Monday. Melissa was helpful, understanding and polite but that’s not what stood out to me. What I am truly grateful for is the time Melissa took to listen!. As someone who works with the public everyday and knows the importance of listening to people when they have a problem, I can’t say thank you enough for her understanding and patience! I tried to be as short and concise as possible while speaking about my dogs symptoms but I know I went on a little to long about them as most pet owners tend to do when their pet isn’t feeling well but Melissa never interrupted me or cut me off while I was talking and was only focused on the best way to help my Doberman. Thank you again Melissa for reminding me that there are still amazing people like yourself out there. Your kindness and understanding meant more than you know!

  • Jared Whittemore
    Apr 2026

    Doctor Goldstein was awesome! He quickly realized the significance of our dog’s injury and arranged for us to be seen at an Emergency Vet Hospital so our dog could have surgery. He has always been very kind to us and our dog. We have been going to Billerica Veterinary Hospital for almost 3 years now. We have seen every Doctor. They are all awesome. And the reception staff and Ver techs are the best.

  • Karrie Ottaviano
    Mar 2026

    I have been bringing my pets to Billerica Veterinary Hospital for years! It’s always a positive experience! The front desk staff and technicians are so welcoming and knowledgeable! The veterinarians are thorough and efficient! I will continue to bring my pets because they have earned my trust!

  • Paul Rappa
    Mar 2026

    Dr Goldstein was compassionate and caring and was straight forward with the situation!!!

  • Heidi Schumacher
    Mar 2026

    We had an excellent experience here. First visit for my son's kitty since we adopted him from the shelter. Professional, cheerful, responsive front desk, kind and caring vet tech, helpful vet. Very easy to set up appointment online. Lovely welcome bag for our first visit. Highly recommend.

  • Colleen M
    Mar 2026

    I Brought my dog in for an emergency and I could not have asked for better care for her. You all were amazing!!

  • Julie Trainor
    Mar 2026

    You have some terrible reviews on other pages. Many people have left your business since you were bought out. Are these reviews fake?

  • Jessica Teixeira
    Feb 2026

    If I could give ZERO stars I would. My 11 week old 4.6 pound puppy got the runs Tuesday very watery and loose so I IMMEDIATELY made an appointment at 8:30 am the next am for him to be seen when I realized it wasn’t just an “off” bum. I was assured by the doctor that if anything came back in the fecal test they would call me the next day. I paid for an appointment, test and bought the recommended probiotic in office for $273. I gave it to him Wednesday as directed and waited. When I didn’t hear anything Thursday at 4pm I called the office and was told bc that Dr was “off today, he will probably reach out to you tomorrow.. but yes he’s positive for worms”. Oh- cool so although the doc said I’d be told today and he knew he was out no one cared my puppy will suffer- got it. NEVER WILL I STEP FOOT IN THAT OFFICE AGAIN!!!! Clearly it’s about money and not the health of the animals!!!

  • Natale Kammides
    Feb 2026

    Great and caring staff and doctors. I have been going here with all my dogs even though I no longer live in Billerica. I will not go anywhere else it's worth the ride

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Billerica Veterinary Hospital, A Thrive Pet Healthcare Partner

31 Lexington Rd, Billerica

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Hours

Monday: 8AM - 6PMTuesday: 8AM - 7PMWednesday: 8AM - 7PMThursday: 8AM - 6PMFriday: 8AM - 6PMSaturday: 8AM - 2PMSunday: Closed