About Perception Optical
Perception Optical, located in Arlington, MA, is an independently owned and family-run optical shop dedicated to helping customers see better. They offer on-site eye exams through Northeast Optometry and partner with Zeiss to provide high-quality lenses. Their selection includes blue-light blocking lenses, task and computer glasses, Transitions™️, multi-focal/progressive, various lens tints, polarization for sun protection, and lab safety glasses. Visitors praise the exceptional customer service provided by the staff, especially Adam and Rachel, who demonstrate technical skill, patience, and kindness. Scheduling appointments online is simple, and many customers find themselves choosing from a wide range of unique frames. New customers, particularly those trying contacts for the first time, appreciate the friendly and helpful approach of the optometrist, making the experience comfortable and informative. The shop is known for its personalized service and quality products, with staff going above and beyond, whether fitting new glasses or fixing existing ones. Overall, Perception Optical stands out as a welcoming place that values each customer’s needs.
I stopped in with my new prescription and badly in need of new glasses. Adam made me immediately comfortable and because he knows how hard it is for Asian to fit most glasses, he knew exactly what I needed. His wife Rachel was very helpful in getting me the right look. I am very pleased with the service, and look forward to picking up my new glasses!
I happened to notice the sign while driving and was delighted to find such a lovely, cute glasses store. Adam and Rae were both incredibly helpful and super friendly, and I finally found glasses that fit my rather large head. Highly recommend supporting this local small business! Great customer service, wonderful products, and so friendly!
Great experience getting glasses here! The Zeiss lenses are wonderful-- I can immediately see a difference in clarity, thinness, and precision compared to my old lenses (crucial for prescriptions as bad as mine-- usually they are thick as coke bottles!). I had extra HSA money that made this worth it but it would be fairly expensive without that, as this location isn't covered by insurance. There is a slight discount for BCBS members, but expect to pay between $500-600 per pair (fairly typical for high quality lenses of this caliber). Adam and Rachel are both so sweet, and Rachel was incredible at suggesting frames for me to try-- she picked 2 that I loved right away,...read full review