About Perception Optical
Perception Optical, located in Arlington, MA, is an independently owned and family-run optical shop dedicated to helping customers see better. They offer on-site eye exams through Northeast Optometry and partner with Zeiss to provide high-quality lenses. Their selection includes blue-light blocking lenses, task and computer glasses, Transitions™️, multi-focal/progressive, various lens tints, polarization for sun protection, and lab safety glasses. Visitors praise the exceptional customer service provided by the staff, especially Adam and Rachel, who demonstrate technical skill, patience, and kindness. Scheduling appointments online is simple, and many customers find themselves choosing from a wide range of unique frames. New customers, particularly those trying contacts for the first time, appreciate the friendly and helpful approach of the optometrist, making the experience comfortable and informative. The shop is known for its personalized service and quality products, with staff going above and beyond, whether fitting new glasses or fixing existing ones. Overall, Perception Optical stands out as a welcoming place that values each customer’s needs.
Great service, very thorough. This was a spur-of-the-moment trip that I've been putting off, and the whole shop was very accommodating. Adam helped me find new glasses for my new prescription. I'm excited to get them.
Update: I love my new glasses!
I walked in to get some new eyeglasses and Adam and Rachel made the process easy
and fun! I got a great pair and the quality is exceptional. They were patient and helpful.
Highly recommend!
I had the pleasure of stopping in to have my glasses fixed and had Adam take great care of me! He aligned my glasses, cleaned them, and even sent me home with a bottle of cleaning spray. Its customer service like this that makes smaller shops more personal and worthwhile to visit. High recommend this shop.