Douglass Funeral Service

Aug 2025

The old pale skinned males that run this place behave like they own the public downtown sidewalk in front of their business and will aggressively yell at you to leave the public downtown sidewalk or move your property far away from their business if they don't like you for whatever reason. They are known in the town of Amherst for their lack empathy and are abusive, intimidating, and downright nasty to anyone they think they can't get big bucks from. I would not trust these males with a loved one's body.

Aug 2023

I am writing to express my heartfelt gratitude for the exceptional service and support that Douglas Funeral Service in Amherst provided for my father's funeral. I recently lost my dear father after many years of battling an illness. Douglas Funeral Service was professional, compassionate, and attentive to detail, making a difficult time more manageable for our family. From the moment we first contacted Douglas, we were impressed with the kindness and empathy shown by their staff. Their team guided us through every step of the planning process, answering all our questions and ensuring our requests were fulfilled.The funeral service was beautifully arranged, and we appreciate...read full review

Jun 2023

I called to get help with getting a death certificate after my family member had been cremated by them. The owner said I get it from the town. (BTW--he did not give condolences or anything of that nature.) I asked to get on a 3-way call with the town because the town had told me we get it from the funeral home. The owner said "no" twice and proceeded to hang-up on me. These people are in the wrong business!!