I called Serv-U first. Because, that is all you see, unless you've lived in Agawam. They were not helpful, or courteous. I called Rackliffe, and they said that they could have a key made for a toolbox lock, without an existing key in the morning. I picked up the key with the lock in hand. I tried the key and it worked perfectly. I recommend calling Rackliffe first.
July 2024
I had a relatively small job where I needed a security box opened. The comination no longer worked, I had lost the key years ago, and I needed the documents inside ASAP. The folks at Rackliffe were sensational. I was so impressed with the friendly and competent way they handled my issue. This may be one of the last places on earth where the customer really is important! The cost was far less than I feared! Any future security needs I have, I'll definitely go here.
March 2024
Excellent service, upgraded our company lock system for less than the repair to the old lock was going to be. On the spot service and pricing that makes sense - what more can one ask for!
I called Serv-U first. Because, that is all you see, unless you've lived in Agawam. They were not helpful, or courteous. I called Rackliffe, and they said that they could have a key made for a toolbox lock, without an existing key in the morning. I picked up the key with the lock in hand. I tried the key and it worked perfectly. I recommend calling Rackliffe first.
I had a relatively small job where I needed a security box opened. The comination no longer worked, I had lost the key years ago, and I needed the documents inside ASAP. The folks at Rackliffe were sensational. I was so impressed with the friendly and competent way they handled my issue. This may be one of the last places on earth where the customer really is important! The cost was far less than I feared! Any future security needs I have, I'll definitely go here.
Excellent service, upgraded our company lock system for less than the repair to the old lock was going to be. On the spot service and pricing that makes sense - what more can one ask for!