About Luxe168 Nails and Spa
Luxe Nails and Spa Acton offers a mixed experience based on customer reviews. Some clients appreciate the friendly and professional customer service, noting that the staff is welcoming and attentive. However, there are concerns about the quality of nail services. One customer had a painful experience with gel removal, leading to bruising and damage to their nails, suggesting that the technique used may not be ideal. Additionally, issues with booking preferences were reported, as clients often did not receive the service person they selected. While the salon is described as clean and pleasant, one customer expressed dissatisfaction with the diluted polish affecting the color outcome. Overall, while some customers are eager to return, others have reservations about the quality of services provided.
This business is under new management so things have changed. Seems that none of the old staff are there now. My experience was fine but FYI most of the old reviews don't apply to this new version of the business. Hope they do well!
It was very easy to book an appointment online, and the customer service was great when I got there. All the workers were super professional and the place looked very clean and classy. I had an overall relaxing experience and will definetely be coming back. Highly recommend.
Great services and staff!