About Cross Gates Eye Clinic
Cross Gates Eye Clinic is a highly recommended eye care facility where patients receive excellent service and care. Many families, including the Johnson family, trust the clinic for their eye exams and treatments, crediting Dr. Zegar with saving their vision through timely intervention. New patients appreciate the welcoming atmosphere, with staff who take the time to explain everything and assist with finding the right glasses. The office staff is noted for their helpfulness and consideration, especially regarding financial situations. Patients have consistently praised Dr. Zegar for his professionalism and the accuracy of his prescriptions. Overall, Cross Gates Eye Clinic is recognized for its commitment to quality eye care and patient satisfaction.
We love Dr. Z and Ms. Deanie! So very kind and helpful. My husband has been going to them for 30 something years, since he was a kid. Ms. Deanie treats us like part of her own family getting us taken care of and making sure insurance is in order. Dr. Z is funny and extremely competent. I trust his expertise and years of experience. I highly recommend them, our whole family uses them!
Hi we saw Dr S Zegar who has been an optometrist for 30ish years . He was very friendly with a great sense of humor that put my teen at ease . Kathy fitted him for glasses and was very kind and efficient . Definitely recommend this practice !
Dr. Zegar was excellent, professional, clear in communication, and made the eye exam easy to understand from start to finish.
However, my experience with the front desk staff, specifically a woman named Deanie, was disappointing. While I browsed for glasses, she watched me from her desk and made multiple comments about which frames I should or shouldn’t be looking at, based on my insurance. Despite me stating that I was open to paying out of pocket, she continued discouraging me from looking at certain racks...I wonder, why?
She also informed me that my insurance only covered $40 toward glasses. I later confirmed that my plan actually covers $100. This...read full review