Ochsner LSU Health - St. Mary Medical Center

Ochsner LSU Health - St. Mary Medical Center is a hospital that provides medical services, including labor and delivery. The labor unit and NICU are staffed with dedicated nurses and personnel who strive to make the birthing experience as comfortable and stress-free as possible. One nurse, Emme, is particularly praised for her exceptional care. The hospital is equipped to handle high-risk pregnancies, as demonstrated by a patient who was transferred from a local hospital due to heart issues. The nurses received high ratings, with Anna being noted for her excellent care. However, there have been concerning experiences regarding communication, as one patient reported a distressing interaction with a doctor during labor. On the pediatric floor, the nurses and doctor received commendations for their great care and attention to a patient's son. While many families have found support and information from the doctors, nurses, and even the dietary staff, there have been criticisms regarding the attention given to patients after a longer stay. Some felt that their concerns were overlooked, particularly in more complex situations. Overall, Ochsner LSU Health - St. Mary Medical Center is recognized for providing good medical care, especially within the labor unit and NICU. There is still room for improvement, particularly in communication from doctors to patients during high-stress situations. The pediatric floor continues to be noted for its excellent care and attention to patients' needs, with dedicated staff like Dr. Bonner and nursing assistants like Crystal making a significant positive impact on the patient experience.