This is a company that lives up to their promises. My AC went out on the day before Easter. They sent someone out at 9 am Easter morning. This was even after I told the we understood and did not expect them out on the holiday. That is dedication. Also they fixed it right away. Thank you Moon's. We are glad we made the decision to choose you over many available companies.
March 2024
Moon’s Air was the AC team selected by the builder. They knew the nuts and bolts of the house so I tested their knowledge and customer service. Five years later we are still on their twice a year maintenance plan. Billy remains committed to service after install and Lorenda (sp?) in the office is amazing. Guys in the field are communicative and timely.
March 2024
I had them do an upgrade from 4 ton central air unit to 5 ton,Everything except the ducts, including new Wifi thermostat.Altho They were not the lowest estimate,They have the best warranty in town,10 year parts/3 years labor.The 2 guys who worked my job were happy professional workers,They blasted thru it like they had done it a million times.They would have completed the entire upgrade in 4-5 hours,Except I had to do repairs between demo and install.I hope the warranty goes as well as the install,I'm happy with everything so far and will recommend them to anyone who asks.
This is a company that lives up to their promises. My AC went out on the day before Easter. They sent someone out at 9 am Easter morning. This was even after I told the we understood and did not expect them out on the holiday. That is dedication. Also they fixed it right away. Thank you Moon's. We are glad we made the decision to choose you over many available companies.
Moon’s Air was the AC team selected by the builder. They knew the nuts and bolts of the house so I tested their knowledge and customer service. Five years later we are still on their twice a year maintenance plan. Billy remains committed to service after install and Lorenda (sp?) in the office is amazing. Guys in the field are communicative and timely.
I had them do an upgrade from 4 ton central air unit to 5 ton,Everything except the ducts, including new Wifi thermostat.Altho They were not the lowest estimate,They have the best warranty in town,10 year parts/3 years labor.The 2 guys who worked my job were happy professional workers,They blasted thru it like they had done it a million times.They would have completed the entire upgrade in 4-5 hours,Except I had to do repairs between demo and install.I hope the warranty goes as well as the install,I'm happy with everything so far and will recommend them to anyone who asks.