About Primary Eye Care
Primary Eye Care is a highly regarded practice known for its excellent customer service and professional staff. Patients praise the doctor's expertise and dedication, highlighting her thoroughness and commitment to patient well-being. The practice is commended for its welcoming and attentive atmosphere, where patients of all ages feel comfortable and respected. This location is also described as cute and clean, contributing to a pleasant experience. Staff members are described as kind, courteous, and knowledgeable, taking the time to explain procedures and answer questions. They are quick, efficient, and helpful, ensuring that every piece of equipment is sanitized before use. The practice offers a wide selection of glasses and provides on-site repairs and adjustments. Patients appreciate the personalized attention they receive, with staff going above and beyond to ensure satisfaction. Dr. Johnson and her staff are noted for making strong recommendations, particularly for patients who work with computers, helping to ensure the longevity of their eyesight. While some patients express a desire for more prompt information regarding insurance over the phone, the overall care is professional, and the majority of the staff being women creates a comfortable environment. The practice's commitment to quality care and exceptional customer service is consistently recognized by its patients.
My first optometrist office here in Nola and BAM, what a great choice I made! Thorough, attentive, and everyone is very sweet and nice and HAPPY from the technicians, to doctor, to front desk to after care and sales. THANKS SO MUCH!
I’ve been wearing glasses for over 40 years and this is the best exam, lenses and overall customer service ever. Professional, friendly and never in a rush. Excellence all around.
One of my earliest core memories was at the eye doctor at the age of three. I kept calling the chicken an iguana back then in the exam. Fast forward 35 years later and I must recommend Dr. Jarrett Johnson and her esteemed staff for the best eye doctor appointment I’ve ever had. I have severe far-sightedness and have seen my fair share of eye doctors over the the past 30 odd years. Dr. Johnson was the most informed, most passionate, and detailed optometrist I’ve ever had the pleasure of meeting. She and I talked shop for a bit about the pathology of eyes and other genetic conditions, but it was her exam that impressed me. She knew exactly what she was doing and didn’t...read full review