About Benjamin Franklin Plumbing
Reviews for Benjamin Franklin Plumbing
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Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 8AM - 3PM
Sunday: 10AM - 3PM
Benjamin Franklin Plumbing of New Orleans is a locally owned, nationally trusted plumber that neighbors rely on for routine repairs, drain cleaning, water heaters, sump pumps, sewer services and 24/7 emergency plumbing. The licensed, background‑checked, drug‑tested plumbers show up fully equipped, ready to work and resolve most issues in a single visit. Transparent pricing and no surprises keep customers worry‑free year‑round, and a maintenance membership helps keep plumbing needs under control. A recent job showed the team responding to a stopped up toilet, discovering a blockage, recovering the cause and replacing a new toilet. Customers report being satisfied, professional and courteous, with great work and right away help on water heater repair requests. Management and plumbers work together to cover price, install equipment and help with any plumbing needs. The company is recommended for any home or business plumbing service.
Rene was such a hard worker. My tub wasn’t draining and he had to really work hard to get a part that wasn’t moving inside the pipe replaced. He had to get really dirty crawling in the closet and opening a hole in the kitchen to access the pipe. Even so he stayed positive and fixed the issue. My dad was so grateful. I was grateful as my dad and I have been through a lot as my mom just passed away. So Rene helping us like that meant a lot.
Jon and Gereme were very punctual, professional, and polite. It only took Jon less than 30 minutes to clear the clogged kitchen sink and put everything back together. Alsi, the cost of the repair was very fair. He helped to explain what caused it and what I can try to do to prevent it. If I ever have another plumbing repair I know who I will be calling.
Thank you Benjamin Franklin!
Initially my problem was a stopped up toilet and a plumber was sent out to assist. He claimed to have resolved the problem but unfortunately it wasn’t. After reaching out to management another plumber was sent out to resolve the issue. He discovered that it wasn’t the drain but something was clogged in the toilet suggesting replacing the toilet because whatever it was couldn’t be reached. After discussing it with management they agreed to cover the price for a new toilet and have someone come to install it (I had paid for cleaning the drainage and toilet rebuild $825) after I already purchased a new toilet. The second plumber was insistent on helping resolve the...read full review