Would be an amazing place if they knew how to answer a phone it’s really stressful I don’t feel like the receptionist care at all they just twiddle there thumbs amd mute the phones
Dec 2021
I used to love Acadian Care before Access Health took over last year. Now, it's pulling teeth just to get someone in the office on the phone. No one answers our calls, and we have to play phone tag with the Access Health call center because no one even answers for them when I have them call. My son is out of his medicine and I can't even get anyone on the phone to schedule him an appointment. I'm about to pull him from the office completely and find another office that will actually answer their phones when I call to schedule. This is beyond ridiculous! Never have I had this much trouble trying to schedule a doctor appointment for my kids! Worst. Service. Ever!!!
Dec 2020
Since of the rating design, Gloria Stewart will generously receive a 1 star instead of a zero. My son is 11 and is on the spectrum. He has been a patient of Acadian care for nearly a year now with Jaimie Loebner as his nurse practitioner. She was lovely and my son was really comfortable with her. She recently left the practice and we had to see someone new. We waited over an hour to see the new nurse practitioner, Gloria Stewart. I assume it was Gloria Stewart as she never introduced herself or even asked my son his name. She was rushed due to an overbooked clinic and it was painfully obvious. Between her small breaks from staring at her computer, she asked my son very...read full review
Would be an amazing place if they knew how to answer a phone it’s really stressful I don’t feel like the receptionist care at all they just twiddle there thumbs amd mute the phones
I used to love Acadian Care before Access Health took over last year. Now, it's pulling teeth just to get someone in the office on the phone. No one answers our calls, and we have to play phone tag with the Access Health call center because no one even answers for them when I have them call. My son is out of his medicine and I can't even get anyone on the phone to schedule him an appointment. I'm about to pull him from the office completely and find another office that will actually answer their phones when I call to schedule. This is beyond ridiculous! Never have I had this much trouble trying to schedule a doctor appointment for my kids! Worst. Service. Ever!!!
Since of the rating design, Gloria Stewart will generously receive a 1 star instead of a zero. My son is 11 and is on the spectrum. He has been a patient of Acadian care for nearly a year now with Jaimie Loebner as his nurse practitioner. She was lovely and my son was really comfortable with her. She recently left the practice and we had to see someone new. We waited over an hour to see the new nurse practitioner, Gloria Stewart. I assume it was Gloria Stewart as she never introduced herself or even asked my son his name. She was rushed due to an overbooked clinic and it was painfully obvious. Between her small breaks from staring at her computer, she asked my son very...read full review