Family Eye Clinic

Family Eye Clinic is a business where patients can see knowledgeable and competent optometrists, such as Kristen Law O.D., who provide thorough eye exams in comfortable offices. The staff is easy to communicate with and professional. However, some patients may have had negative experiences with the prescription process and customer service. One patient, for instance, had issues with their new glasses prescription and felt unheard and dismissed by a staff member. Despite this, another patient had a positive experience, getting a same-day appointment and receiving excellent care from the doctor and staff. It is important for the clinic to ensure consistent positive experiences for all patients.