Had excellent service today with my 93 old mother. Acadian Ambulance EMT's were very professional and followed our on call instructions perfectly. Thank You - However I do have a concern in that I received a call on my cell from a random Lafayette # which I did not answer. I doubt I am the only one who doesn't answer random out of town #'s on their cell. It would be nice if Acadian On Call came up on my phone and not a random #. I did call customer service to ask about that and she said that they calls come from their dispatch and are many #'s they use. It seems like in todays world their Number would show on your phone as Acadian On Call. thank you
November 2020
After my husband passed away and no family nearby, I felt uncomfortable being home alone in the event I did have an issue. I do not have any fall or serious medical issues but having my medical alert call bracelet has been such a piece of mind. I no longer fear someone finding me days or weeks later. Along with the base station and bracelet I also have the small mobile unit with two-way speaker I can carry on my belt while working outside, out on walks I even take it with me when I travel. The mobile unit is the only item that needs to be recharged. It stays in the charger next to the door until I take it with me. I even have a car charger for it. All these items allow... read full review
November 2017
We have had Acadian on call for a long time. When we got the first unit we were told that it would work in the yard if close to the house. It did not work in the yard at all. Acadian would occasionally prompt us to test the unit. We upgraded the unit to include use in the yard (with an additional cost). Last week there was a medical emergency and the unit did not work at all. My mother had to crawl to the phone and call 911. The next day the unit was repeatedly tested with the necklace alert and the base unit and it did not work. Technical support could not determine the problem with the unit but said that it was our fault because we did not test the unit monthly. It... read full review
Had excellent service today with my 93 old mother. Acadian Ambulance EMT's were very professional and followed our on call instructions perfectly. Thank You - However I do have a concern in that I received a call on my cell from a random Lafayette # which I did not answer. I doubt I am the only one who doesn't answer random out of town #'s on their cell. It would be nice if Acadian On Call came up on my phone and not a random #. I did call customer service to ask about that and she said that they calls come from their dispatch and are many #'s they use. It seems like in todays world their Number would show on your phone as Acadian On Call. thank you
After my husband passed away and no family nearby, I felt uncomfortable being home alone in the event I did have an issue. I do not have any fall or serious medical issues but having my medical alert call bracelet has been such a piece of mind. I no longer fear someone finding me days or weeks later. Along with the base station and bracelet I also have the small mobile unit with two-way speaker I can carry on my belt while working outside, out on walks I even take it with me when I travel. The mobile unit is the only item that needs to be recharged. It stays in the charger next to the door until I take it with me. I even have a car charger for it. All these items allow... read full review
We have had Acadian on call for a long time. When we got the first unit we were told that it would work in the yard if close to the house. It did not work in the yard at all. Acadian would occasionally prompt us to test the unit. We upgraded the unit to include use in the yard (with an additional cost). Last week there was a medical emergency and the unit did not work at all. My mother had to crawl to the phone and call 911. The next day the unit was repeatedly tested with the necklace alert and the base unit and it did not work. Technical support could not determine the problem with the unit but said that it was our fault because we did not test the unit monthly. It... read full review