This has been the best experience I have ever had dealing with a repair company. They provided fast service, called and set up appointment within 1 hour of call to AHS. Arrived next day on time and even provided a tracking app to see as they came out. Our tech Sateen, came out and pinpointed the problem swiftly. He took his time to explain and show us why the component failed, and explained what parts were ordered, and that they would be in the next day. However the next day the weather decided to get horrible. They still tried to work around the rain and in absolute rain storm Sateen tried his best to get repairs done, but the rain just made it impossible. They stayed... read full review
August 2024
I have AHS and they assigned TradeMasters. They were quick at setting an appointment, the technician showed up when expected. He was very professional and communicated the problem clearly. He did a very good job of fixing the problem. I would recommend them.
December 2023
My last 2 experiences with Trademasters have been excellent. Within 15 minutes of American Homeshield assigning them to our repair, we received a text and email from them offering an appt time. Both times, the appt was within 24 hours. The techs who showed up on both appointments were professional and knowledgeable, and repaired our issue same day (one was a broken part on our heaters and the other was a clogged drain). We will request them again when calling American Homeshield for AC/Heat repairs.
This has been the best experience I have ever had dealing with a repair company. They provided fast service, called and set up appointment within 1 hour of call to AHS. Arrived next day on time and even provided a tracking app to see as they came out. Our tech Sateen, came out and pinpointed the problem swiftly. He took his time to explain and show us why the component failed, and explained what parts were ordered, and that they would be in the next day. However the next day the weather decided to get horrible. They still tried to work around the rain and in absolute rain storm Sateen tried his best to get repairs done, but the rain just made it impossible. They stayed... read full review
I have AHS and they assigned TradeMasters. They were quick at setting an appointment, the technician showed up when expected. He was very professional and communicated the problem clearly. He did a very good job of fixing the problem. I would recommend them.
My last 2 experiences with Trademasters have been excellent. Within 15 minutes of American Homeshield assigning them to our repair, we received a text and email from them offering an appt time. Both times, the appt was within 24 hours. The techs who showed up on both appointments were professional and knowledgeable, and repaired our issue same day (one was a broken part on our heaters and the other was a clogged drain). We will request them again when calling American Homeshield for AC/Heat repairs.