Pet Paradise New Orleans

Oct 2023

Unfortunately, they do not answer the phones when you call. What could be worse for a pet parent? You can't even check up on your pet! I had to leave town on an emergency, but of course I could not reach them by phone to bring in my dogs. This left me to take my dogs to a different place. I will continue to bring them to the other place, since they always answer the phone when I call. I do not recommend this place, especially since the one manager that cared about her customers left.

Jul 2023

Edit down to two stars. I recently had a family emergency (unexpected death) and I was desperate to get my dogs boarded so I could quickly leave town, but Pet Paradise did not answer their phones. I ended up bringing my dogs to a new place in town because they answered the phone and let me bring my dogs in at the last minute. I will not be bringing my dogs back here. I need a reliable place that I can call when needed. You can't even check on your dogs when you're away because they'll never answer the phone.

Jun 2023

My dogs are big, spoiled and anxious. They failed "the test" at a different doggie day care in a scant 10 min. Pet paradise let them come 3 days to daycare to let them relax and get comfortable with the staff and the environment. They were adopted right before covid and did not get a lot of socialization when they wete younger. Now we board a couple of times a year and they are always well cared for and get to play with the other big dogs.