About North Oaks Emergency Department
North Oaks Emergency Department is a healthcare facility where patients often feel cared for and attended to during their visits. Many reviewers highlight the kindness and professionalism of the staff, including nurses, doctors, and support personnel. Patients appreciate that the staff are caring, compassionate, and respectful, often taking the time to explain medical issues thoroughly. The ER team is praised for their thoroughness, especially when ordering tests and making referrals, which helps patients make progress with ongoing health concerns. Patients also report that the wait times are generally fair and that they are seen quickly once they arrive. The staff are described as working hard, especially in urgent or dire situations, and not being callous, even if wait times seem longer. The medical team, including nurses and physicians, are noted for their kindness and professionalism, making patients feel in good hands. Some specific positive experiences include effective IV placements despite dehydration, attentive care for chronic or painful conditions, and respectful treatment for loved ones in pain. Overall, reviews suggest that North Oaks Emergency Department provides thorough, respectful, and compassionate care, with many patients feeling grateful for the service and willing to return. The staff's effort to make patients comfortable and their dedication to providing quality care stand out as key strengths of this ER.
I don't think they took my injury serious enough, it has got worse and I'm going to my doctor today, u think it's infected which I tried to tell them at the ER but they didn't think so. It's awful red and hurting so we will see.
I arrived at the ER early morning(7am), I had to be put in a wheelchair chair because I was so weak and could not walk. I didn’t know what was wrong-I go to triage, in that moment I felt as if I was going to pass out from extreme vomiting(that had already been ongoing for 7 hours before I came in) after they do all the things I had politely asked mind you, “possibly how long could it be to be seen?” I was told, “Well there’s people dying so could be a minute.” I never would’ve thought a comment like that would come from an ER nurse. I understand I’m not the only one in the world, and I wasn’t trying to step on toes. That remark was out right disrespectful...read full review
If I could rate zero stars I would waited 4 hours before deciding to go somewhere else my wife was in pain her back side like terrible kidney pain and as we waited forever her uterus started hurting and she went to tell the front desk people and they said they can't do anything terrible place if it's life or death I wouldn't worry about coming here you will die before being treated