About North Oaks Emergency Department
North Oaks Emergency Department is a healthcare facility where patients often feel cared for and attended to during their visits. Many reviewers highlight the kindness and professionalism of the staff, including nurses, doctors, and support personnel. Patients appreciate that the staff are caring, compassionate, and respectful, often taking the time to explain medical issues thoroughly. The ER team is praised for their thoroughness, especially when ordering tests and making referrals, which helps patients make progress with ongoing health concerns. Patients also report that the wait times are generally fair and that they are seen quickly once they arrive. The staff are described as working hard, especially in urgent or dire situations, and not being callous, even if wait times seem longer. The medical team, including nurses and physicians, are noted for their kindness and professionalism, making patients feel in good hands. Some specific positive experiences include effective IV placements despite dehydration, attentive care for chronic or painful conditions, and respectful treatment for loved ones in pain. Overall, reviews suggest that North Oaks Emergency Department provides thorough, respectful, and compassionate care, with many patients feeling grateful for the service and willing to return. The staff's effort to make patients comfortable and their dedication to providing quality care stand out as key strengths of this ER.
This is my second time at this hospital for a family member. The ER has the most ridiculous wait times I have ever seen. I've worked in healthcare for over 16 years and this, is a first for me... I definitely do not recommend, especially if you're actually having an emergency
Just plain junk. So bad this is my only review, I have a newborn with stomach issues and they looked at him and told us it’ll be 4 hours…. He has to eat every 3/4 hours…. It’s a newborn it couldn’t be more than a 30 mins in and out session. Oh not to mention there are only 4 other people in the waiting room.
I don't think they took my injury serious enough, it has got worse and I'm going to my doctor today, u think it's infected which I tried to tell them at the ER but they didn't think so. It's awful red and hurting so we will see.