Reviews for JCPenney

Oct 2023

Although I fully circled the store and yet did not purchase anything (this trip), I was greeted in every department visited. Customer service is alive and well at JC Penny. The store was clean, orderly with a nice layout. I got a lot of ideas for the upcoming holiday season.
Sep 2023

WHEN YOU SHOP ON JC PENNY ONLINE APP THEY DELIVER TO YOUR HOME.I HAVE BOUGHT SHEETS & BED IN A BAGS ., EVERYTHING WAS FINE, I DIDN'T HAVE TO RETURN IT. THEY WERE COURTEOUS, I WAS ABLE TO ASK A LIVE PERSON QUESTIONS .
Jun 2023

It's awesome when you are in the store and check out online because of coupons being applied but have to wait 3 hours to pickup. I literally had the item in hand and the lady that needed to pull it and process was standing 5 foot away straightening merchandise, I guess policy is policy!