About Burlett Refrigeration Inc
Reviews for Burlett Refrigeration Inc
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Burlett Refrigeration Inc. is a third-generation family-owned business specializing in commercial refrigeration and air conditioning. Known for their exceptional service, they rely heavily on customer referrals rather than advertising. The team is dedicated to providing top-notch HVAC solutions, particularly for the food industry, where they expertly handle the installation and repair of walk-in coolers, freezers, and ice machines. Customers consistently praise Burlett Refrigeration for their professionalism and commitment to customer satisfaction. The staff, including the office team and installation crew, is described as friendly, knowledgeable, and efficient. They have a reputation for going above and beyond, as demonstrated by their prompt service and willingness to work late to ensure their clients are operational. Reviews highlight their quick response times, such as addressing AC issues and fixing ice machines on the same day. Clients appreciate the personalized attention they receive, with staff taking the time to understand specific needs and deliver tailored solutions. Whether for commercial properties or residential homes, Burlett Refrigeration has earned a loyal customer base, making them a trusted choice for HVAC and refrigeration services. With a commitment to excellence, they strive to be the best in the industry.
Great service, fair pricing, experienced technicians, and most of all, genuinely personable people.
My experience was excellent from start to finish—from the, “all hats wearing” Barbara who answered my call to the business owner, who personally wanted to understand the problem when I explained that I needed same-day service. I called at 3:00 on a Friday afternoon, and somehow they made the stars align and had my tenants cooled down by 6:00 that same evening.
What really stood out was the pricing. I had already dealt with one of the big-name companies, and they wanted over three times as much money for the same repair. It was a great reminder...read full review
I’ve used Burlett Refrigeration at our business for over 10 years, and I honestly can’t recommend them highly enough. We lease our ice machines through them, and they service every piece of refrigeration equipment we have—from a 30-ton unit and walk-in coolers all the way down to kegerators. In all that time, I don’t think I’ve ever asked them to fix something they couldn’t handle.
They’re always on time, always professional, and most importantly, they’re honest. They get the job done right and always seem to find the most practical and cost-effective solution rather than trying to sell you something you don’t...read full review
Was previously using a different commercial fridge repair company that I ended up not being pleased with - called Burlett - they came out the next day and repaired our equipment quickly & at a reasonable price !! Will be using them going forward for any future repairs.