Louisiana Family Eyecare is a business with a mixed reputation. While the doctors and staff are friendly and the space is clean, there are issues with wait times and the physical layout of the office. Some patients have reported long wait times, sometimes exceeding an hour, and a cramped waiting room. However, many customers have praised the staff for their positive attitude and caring approach. Amy, one of the team members, was noted for her energy and attentiveness, making patients feel heard and respected. The eye technician has also been described as sweet and helpful, taking the time to ensure thorough exams without rushing.
On a positive note, the doctors are patient and thorough, providing wonderful care and genuinely concerned about treating patients' needs. One customer expressed gratitude for the quick assistance they received during a difficult situation with glasses and contacts, highlighting the quality of care over online shopping. Despite some concerns about wait times and office layout, many patients feel comfortable and valued during their visits.
I’ve been coming to this practice for about 10 years, and my visit yesterday was another great experience. The new building is beautiful, comfortable, and thoughtfully laid out. Giselle(?) got me started and made me feel welcome, and Dr. Jeff took the time to explain everything clearly. I’m grateful for the care I’ve received here over the years!
I went in to see Dr Amy for my annual eye exam this month (August). I’ve been her patient for many years now. She’s hands down one of the best eye doctors in our area. When I say best, I’m not just referring to her professionalism, expertise, & knowledge as a doctor. I’m also referring to her mannerism, exceptional disposition, & the quality of care she provides to her patients. She goes above & beyond for each patient, allowing them to participate in the decision making process of their care, stays up to date on the latest developments in optical health, treatment, etc. She’s always so friendly & patient focuse, empathetic, & always remembers everything we… read full review
These guys are the best around! Always friendly and welcoming. I went in for a warranty lens exchange and they reminded me that I was due for an exam. They fit me in immediately instead of scheduling a later appointment! Can’t say enough about them!
107 Terrabella Boulevard, Covington, LA 70433
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.