They LIE or are grossly incompetent! I received a bill from a procedure over a year ago. I called and asked what had happened. They claimed a billing error on their end and to disregard the bill, they would resubmit. Several months later, another bill! Same procedure, same amount but threatening in tone and I call again. This time I was told my insurance didn't cover entire claim because it wasn't deemed necessary (a crown). I called my insurance company to inquire. My insurance company received no documentation from this office that I have been in multiple times to fix my one deteriorating tooth. The crown was the recommendation of my dentist because he continually... read full review
April 2023
The lil blonde receptionist will literally ignore your call right in front of you and smile about it when confronted. Absolutely horrible receptionist area.
They LIE or are grossly incompetent! I received a bill from a procedure over a year ago. I called and asked what had happened. They claimed a billing error on their end and to disregard the bill, they would resubmit. Several months later, another bill! Same procedure, same amount but threatening in tone and I call again. This time I was told my insurance didn't cover entire claim because it wasn't deemed necessary (a crown). I called my insurance company to inquire. My insurance company received no documentation from this office that I have been in multiple times to fix my one deteriorating tooth. The crown was the recommendation of my dentist because he continually... read full review
The lil blonde receptionist will literally ignore your call right in front of you and smile about it when confronted. Absolutely horrible receptionist area.
They never answer the phone