Pet Groomers in Bossier City

“Update: One of the owners reached out to me directly and took significant time to investigate what happened. He reviewed staff notes, tracked down where the breakdown occurred, and walked through their systems and protocols with me in detail. It’s clear they have multiple safeguards in place and that this situation was not taken lightly. He was responsive, listened carefully to all of our concerns, and took responsibility for addressing them.

Initial: We boarded our dog Bella for six days over the Christmas holiday. When we picked her up, one of her legs was swollen to the size of a tennis ball, and she had feces around her hind end, which is very unusual for her.

The swelling had not been noticed by staff and required two vet visits to treat a serious infection. We were also told her medication had run out, even though we had provided enough. We followed up by email but never received a response.

Unfortunately, this experience left us feeling that Bella was not closely monitored or properly cared for during her stay.“

“Had an awesome experience they are amazing. Loved my MJ she now thinks she is VIP everywhere. I highly recommend visiting for your Vet needs.“

“Love this place. They do a great job on my homily Maya. She loves the ladies too. Wouldn’t take her anywhere else“

“I’ve been taking my dog there for a little over a year now and I have nothing but great things to say about this place! Rue gets so excited for daycare and she loves the staff as well ?“

“They do amazing work and the staff is friendly. I can tell they love what they do and love the pets! Highly recommend this business.“

“I've been taking my two small dogs here for a little over two years. My dogs always look great and smell good! Thank you.“

“Thank you Susan and your crew for taking such good care of my baby. Every time she has been there she is excited to see you and rushes inside. There is always lots of hugs and kisses for her. I am so thankful I found you!“