Pet Boarding Training in Bossier City

“Update: One of the owners reached out to me directly and took significant time to investigate what happened. He reviewed staff notes, tracked down where the breakdown occurred, and walked through their systems and protocols with me in detail. It’s clear they have multiple safeguards in place and that this situation was not taken lightly. He was responsive, listened carefully to all of our concerns, and took responsibility for addressing them.

Initial: We boarded our dog Bella for six days over the Christmas holiday. When we picked her up, one of her legs was swollen to the size of a tennis ball, and she had feces around her hind end, which is very unusual for her.

The swelling had not been noticed by staff and required two vet visits to treat a serious infection. We were also told her medication had run out, even though we had provided enough. We followed up by email but never received a response.

Unfortunately, this experience left us feeling that Bella was not closely monitored or properly cared for during her stay.“

“Dr Sally Deville saved our little Pomeranian Teddy with an at the moment emergency surgery to remove his exploded gallbladder.
She is an outstanding Vet.“

“Great help and very friendly employees. They go out of their way to make your pets calm and happy-as well as you.“

“I got "Lucy" from a rescue in Arkansas a couple years ago. Viking has been my go-to clinic for her medical and grooming needs. In March 2024 Lucy was in the back yard on her cable dog run when a neighbor's dog entered the back yard and mauled Lucy badly. It was 5pm (close to closing time) when I called the clinic and they said if I could get her there before 5:30 they would stay and tend to her needs. I'm 15 miles away but made it there in 20 minutes. The staff was so kind and comforting. I knew Lucy was in good hands right away. Lucy had to stay with them a few days and had several follow-up visits but she is finally well. Many, many thanks to Viking Hospital for being there in Lucy's time of need. I'll never take Lucy anywhere else.“

“They sure are good with my misbehaving 8-year-old Tasmanian Devil rescue ( dawg) Kelly. She's had a rough go of it but the ladies at Southern Grace are so kind to her.“

“Riverside has been my go to since I moved here in 2020. I love the care my fur babies get. All the staff are super friendly and supportive. I had to put down one of my Boston’s and the support and comfort from the whole team made the experience less stressful. I appreciate the supportiveness and kindness every time we go there.“

“I’ve been taking my dog there for a little over a year now and I have nothing but great things to say about this place! Rue gets so excited for daycare and she loves the staff as well ?“

“Thank you Susan and your crew for taking such good care of my baby. Every time she has been there she is excited to see you and rushes inside. There is always lots of hugs and kisses for her. I am so thankful I found you!“